I’m not sure why but it’s acting like the master volume. I play on my PS4 and typically play in a "Voice chat party" but I can't seem to figure out how to adjust the voice volume to lower the chat volume so that i can hear more of the game value as opposed to my teammates in the party. This is very frustrating. Once again if you have Astro A20's and you know how to work the buttons, any advice or suggestions would be greatly appreciated. I would love to have this issue resolved, please and thank you. Refer to the quickstart guide and try using the headset and MixAmp on a PC.

You have the master volume which is the volume wheel. Your place to talk. Make a phone call, and see if the recipient on the other end can hear you. However I just received my A50’s today and I did the firmware but when Push the game button it basically turns the overall volume down. This increases or decreases the overall volume you can hear through your headset. To view or take place in current topics. Oh no. New comments cannot be posted and votes cannot be cast. You are viewing our Forum Archives. Please complete all fields below. I bought the dang thing for 225 dollars and for some reason the game/voice knob just acts as a glorified mute button. This thread is archived. Press J to jump to the feed. Yea if anything its a loose cord or cable inside the headset itself. Power button should be illuminating White. It is This thread is locked. [PC] Astro A40 TR Voice/Game Slider Not Working? maybe it's a controller issue.

I can't chat in party or game with oem chat headset and i recently purchased the headset adapter and the official xbox stereo headset, same problem. Ensure that the game voice balance on the bottom right ear cup of the headset is somewhere in the middle. Hi, for anyone looking to fix this problem for PS4, change the output device to "TV or AV Amplifier" under the audio devices settings.

my mic still works( i know that because they can hear me) and the game sound still works but i can NOT hear my friends. Tech. If you hold down the voice button, it will do the opposite by increasing the voice volume and then decreasing the game volume. level 2 Motto: We love you Angel, forever in our hearts. I have Video, Audio, Voice chat from other people, but my stream can't hear my voice because my Astro a40 mixamp isn't plugged in to my computer. I've had my Astro A20's for a while now and I still can't seem to figure out how to change just the voice chat or just the game chat volume. Here are a few steps you can take to attempt to remedy the issues. Its best to think of it this way, the "Game" side is the optical connection and the "Voice" side is … You can't hear the clip. I’ve actually done all of this. Oh no. 100% Upvoted. Also, do you have any other USB devices connected to your console? I have tried turning the console off and on as well as the controller. What firmware version is showing for both your A50 Wireless Headset and Base Station? and the problem started happening BEFORE i updated my headset and the base station. it is none of those things. 2. It could be something with the headset and the settings. I've had my Astro A20's for a while now and I still can't seem to figure out how to change just the voice chat or just the game chat volume. Oh, yeah, you got you're right. very strange that the mic isn't working at all with the Xbox One now.

i am completely at loss. Is your game chat going through your headset? my mic works fine. Press J to jump to the feed. If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode.

ASTRO_Vertigo, how Forsaken described his issue is exactly the same as my situation. HELLAWAVE. I can’t find any info in regards to this on Discord help site or any posts on other sites about this. the only … I was part of the Xbox One Update Preview Program in case that might have affected this. Use a voice recording program on the PC and check your voice output and quality. I have unplugged the adapter multiple times from the controller and the same for the headset connection to the adapter. 9 comments. Astro Pro Mixamp TR Edition; Streamlabs OBS; One or two 3.5mm auxiliary cables with a standard 3-pole connection (length can vary but just make sure it's long enough to cover the distance necessary) Astro Command Center software; A capture card if you are capturing console gameplay, for tutorial purposes we will be referring to Elgato. Close. Archived. I'll let everyone know. It seemed to work briefly when I removed the optical cable but later that night reverted back to not working again. The mute button should not be showing red. Unplug the headset from the MixAmp and plug it directly into a smartphone. the headset is connected to the xbox with that headset symbol on top right, it is assigned to my xbox profile, the battery is not low, i have installed the latest update from astro too. Let your agent know all the steps you tried and the outcome of your troubleshooting. basically your mix amp is in (xbox controller) mode. i tried researching it online but the only things i see is reset ur headset by holding power+game button, assign it to ur profile and stuff about fixing the mic. Either side of this is the game and voice buttons. Once you do that your pc will pick up a usb being connected and it will be called Astro Mix Amp blah blah blah. Similar to the issue I saw reported with the Astro A40's connected to the Stereo Headset Adapter my mic does not seem to be working for Party Chat. Thanks for your feedback, it helps us improve the site.

there was game sound and my buddies could hear me but i couldn't hear them so i hard reset my console and it started working again. I have tried turning the console off and on as well as the controller.

I play on my PS4 and typically play in a "Voice chat party" but I can't seem to figure out how to adjust the voice volume to lower the chat volume so that i can hear more of the game value as opposed to my teammates in the party. Trying to use this mix amp and mic on pc. Last week I was playing Destiny 2 with some friends and my A40s were working just fine and was able to hear my friends. Astro A40 Problem Can hear game but not voice chat. Tech.

guess we are all just held hostage right now, until a new firmware hits, yeah headset in the box doesnt wanna work now, and after two uses the adapter doesnt wanna broadcast voice on my x41s. Try going to the sound settings on your computing and make sure your headset is your default communication device.
Motto: We love you Angel, forever in our hearts. If these steps did not alleviate the issues you were experiencing, please go to the link below and submit a case. Press question mark to learn the rest of the keyboard shortcuts. It will help speed the resolution of your case! thanks :) jay. Any suggestions would be greatly appreciated. I even tried to upgrade the controller again and it was, of course, already updated. Tech. The buttons still work on my stereo headset adapter but my chat just miraculously stopped a few days after I bought it now no one can hear me through regular chat or party plus I have two controllers

Press question mark to learn the rest of the keyboard shortcuts.

I understand you are experiencing issues with your A40 TR System.
Yesterday I went into the voice chat section to talk with them and I could see their icons going off meaning they were talking and they could hear my voice but I couldn’t hear them.

Make sure the master volume knob is up, the game/voice chat knob is in the middle, everything is plugged in correctly, and the mixamp is on. I entered a game of Titanfall outside of a party and the mic seems to be working fine. Hopefully it's a quickfix that Msoft is working on. I first had this issue during the titanfall beta...in a match, everything's good, i can hear friends and they can hear me, out of the blue they can't hear me anymore. If you are in need of customer service, click here for more information. I hadn’t done or changed anything to discord and all the voice settings were the same as they were last week.

Thanks for marking this as the answer. I've done everything to try and fix it.

Hope this helps!!! My friends had this problem for a while and the fix is so dumb imo. hide. I just described to get the mic to work.

Support Channel: https://www.astrogaming.com/contact/.

Astro A40 Mixamp required or can I use a soundcard? The Official subreddit of the ASTRO Gaming products/headsets. New comments cannot be posted and votes cannot be cast, More posts from the AstroGaming community. When I’m in game chat on Overwatch or other games I can talk and hear others just fine. but the mic is not the problem in my case. Motto: "One day your life will flash before your eyes.

Please visit our FAQ/Knowledge base by clicking here. The Official subreddit of the ASTRO Gaming products/headsets. Posts: 6,141 . Make a phone call, and see if the recipient on the other end can hear you. I dont know if you still have this problem. Uh this is symphony from Twitch guys. Similar to the issue I saw reported with the Astro A40's connected to the Stereo Headset Adapter my mic does not seem to be working for Party Chat.