This my 3rd gen4 mixamp.. 1st one I bought was defective,2nd one wasn't recognizing the headset so got rid of it & … First, plug the A10 cable into the A10 headset 3.5mm port with the volume wheel end closest to the headset. I had recently updated to the latest a40tr mixamp pro firmware (at least i thought) Troubleshooting: I plugged my mixamp into my PC (windows 10), ran astro command center, IT DISPLAYED MY CURRENT FIRMWARE AS AN 'OLDER FIRMWARE NUMBER (not … Microphone Is Muted. ... Headset Microphone Is Not Transmitting Sound. Check to see if microphone is on mute. Player talks into microphone but nothing is picked up and friends can’t hear player. recently my headset mic stopped working on xbox one. it works fine if i straight cable it to my iphone and make a phone call. If using a PC or computer, make sure the MixAmp TR is in PC Mode. Update the mixamp.. just received mines yesterday & it wasn't working out the box so plugged it to the pc,updated the firmware,hard reset the Xbox & everything worked after that.. added the eqs,plugged the mixamp back on the Xbox & it recognized the headset right away.. I had a similar issue: .....xbox one s, astro a40 tr mix amp pro ....I was getting no in game mic audio for squadmates or even in an xbox party. Power button should be illuminating Red. Next, plug the other end of the cable into the 3.5mm port on the bottom of your Xbox One controller. i have original xbox one (500gb drive black box) i have original xbox one controller (no 3.5mm headphone jack. i have Astro a40 with m80 mixamp (similar to microsoft adapter). If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode. If you hold the power button for three seconds, the mode changes from the Xbox mode to PC mode .

Xbox One Controller with 3.5mm port .

Please note that not all Xbox One controllers will have the 3.5mm port. Make sure your A40 TR system is set up exactly as detailed in the set up video here – youtube/P5DSdDk2ePA - Check to make sure each of your audio cables are firmly seated in their designated ports. I understand you are experiencing issues with your A40 TR System. There is known a problem with Astra A40 headset where the cable doesn’t go properly inside the jack present in the headset. Here are a few steps you can take to attempt to remedy the issues. Before you move on with fixing the problem, make sure that the correct mode is selected in the mixamp. This troubleshooting page will help you diagnose problems with the Astro A40 TR Plus Mixamp M80. A40 TR Trouble Shooting steps Xbox One Game Audio Below are some troubleshooting steps that should either help rectify the audio issue or narrow down the issue to a specific component. just microsoft proprietary input) Solution 1: Making sure that the cable is inserted properly.