u/zitpie, this is a pretty common issue with laptops and can be easily resolved (well, as long as the audio jack on your laptop is not defective . Update your headset driver. I plugged the headphones into my cellphone and the microphone worked. Technology has helped us stay connected, and 2020 has shown that this is more important now than ever before. This website is best viewed using Internet Explorer 10+, Chrome, Safari and newer browsers. Make sure to select headset, because selecting headphones will only allow audio playback as you had before. The sound works fine but i can't seem to use the microphone. But if not, there are two more fixes to try… Method 3: Update the headset driver.

In the sound setting there's only one possibility for sound and microphone as well.

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I can hear audio through my headset but the mic i hear i from the built in one from laptop. Realtek driver and Windows 10 are the latest versions. The HyperX Cloud II is plugged into my controller through the 3.5mm jack. Welcome to the HyperX Family. Don’t Worry this comprehensive guide will help you to fix all the common Hyperx Cloud 2 issues. Press J to jump to the feed. First of all, make sure the microphone mute button on the dongle is not switched on. After the update it stopped working. Visit your laptop vendors website, in the Support section search for your laptop model, download the latest audio drivers found on the support page, and install them.

Thanks. Including Right ear/Left Ear not working problems, firmware problems, and mic issues…etc. I have the same problem.

I also do not see anymore the pop up when I plug it in the jack. By signing up, I accept the terms of the Acer Privacy Policy.

If this service is not enabled, right-click it, and select Start. I tired using a friends wireless headset to make sure that it was not an issue with the port and they did not work either. Just bought me a pair of HyperX Cloud Stinger Headphones ready to play some games only to find out the microphone is not working. Acer Aspire A515-51G and HyperX Cloud Pro. Test your microphone again :) . How to Fix HyperX Cloud Stinger Microphone Not Working Issue. I've also tried my HyperX Cloud 1 headset, both with and without the MS audio adapter and still cant get the mic working. Hello! If it's still not working, try doing the following: First, press the Win key + I on your keyboard, go into Privacy settings, select Microphone on the left sidebar, and in the main window make sure that microphone access is allowed. thanks. Acer Community User Agreement. I also do not see anymore the pop up when I plug it in the jack. please help!!!! In this video am i teaching you how to solve the problem with the HyperX Cloud mic, for Hyper X cloud 1 and 2. So it’s worth checking the mute setting and the connection of your headset. I had the same issue with my Acer Nitro 5 AN515-42.

Been trying for 2 days now. The mic on your HyperX Cloud 2 headset won’t work if you’re using an incorrect or outdated driver. Allow apps to access your microphone is also turned on. I have the button on the headset, and the mic is turned on. I have a set of Hyper X cloud stingers that i want to use.

Check the Status/Startup columns to see if it's Running and enabled. Hi! Have you selected the headset option? If it’s enabled, right-click it and select Restart. Headsets. save hide report. This email address has already been registered. The mic on your HyperX Cloud Stinger headset won’t work if you are … Hi everyone so I have a HyperX Cloud Stinger Headset with a built in mic and it does not seem to work with my Nitro 5 laptop. I plugged the headphones into my cellphone and the microphone worked. Had it ever happened to you that you connect your headphones in for a game, and boom! I’m convinced its a software issue. No matter who you are or how you play – We’re All Gamers. Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear. If you want to know how to fix a Hyperx Cloud Stinger mic that isn’t working, we can walk you through some of the steps needed to get it back to working order. Let’s come together online for, Examples: Monday, today, last week, Mar 26, 3/26/04. Can you tell the model of the headset and the exact model of your nitro 5? Press J to jump to the feed. If you want to get involved, click one of these buttons! please help. © 2020 Acer Inc. Now that the microphone of your headset is enabled and set as the default device, try it and see if it works. Headsets. If the Hyper X Cloud Stinger’s microphone is working correctly when connected to other devices but is only facing issues on your Windows 10 PC or laptop, then the problem might be with the latter. Hi everyone so I have a HyperX Cloud Stinger Headset with a built in mic and it does not seem to work with my Nitro 5 laptop. So let me explain this: Before the Windows update, it was working fine.

100% Upvoted. I can hear audio through my headset but the mic i hear i from the built in one from laptop. The opinions expressed on Acer Community are the personal opinions of the authors, not of Acer.

1) If you are using the USB switcher of your headset, check to make sure that the mute switch hasn’t been activated. Just bought me a pair of HyperX Cloud Stinger Headphones ready to play some games only to find out the microphone is not working. Welcome to the HyperX Family. While this particular mic is known for being excellent, there are times when the Cloud Stinger headset mic may not work. 0 comments. The sound works fine but i can't seem to use the microphone. Tried with all the possibilities on the first panel. Tried with both regular controller and the xbox one elite controller.

I plugged the headphones into my cellphone and the microphone worked. If the microphone is still not working, try resetting the Windows Audio service by pressing the Win key + R on your keyboard, and in the Run window type in "services.msc" (without quotes) and click OK. Scroll down and find the Windows Audio service. Windows is not detecting any microphone on my computer. By using our Services or clicking I agree, you agree to our use of cookies. I'd like to see this input from your headset: How would I know the difference between the last two? Also, have you already upgraded the audio drivers?

Please help. yup upgraded drivers, Acer Nitro 5 AN515-42 and my headset is HyperX Cloud Stinger, Also have no option to set as seen in second picture, also right now the mic audio is coming from "Microphone Array" and not Headset Microphone, nope i dont have it also i think the mic seems to work now the microphone array switches from built in mic to the headset one. example an515-51-75kz!

Hyperx Cloud 2 Not Working? Headsets have a microphone, so selecting that option should properly route the audio channels and allow you to use the microphone as well :) . I have Hyperx Alpha Clouds, and the headset microphone is not being shown by realtek or windows. No matter who you are or how you play – We’re All Gamers. Just bought me a pair of HyperX Cloud Stinger Headphones ready to play some games only to find out the microphone is not working. By using this site, you accept Acer's Privacy Policy and the If it does, then you’ve solved the problem. please help. hyperx cloud stinger headset mic not working. Plug in the headset and then click the black icon: Do i set it as headset or headphone for the mic to work?