United States: 888-838-6388. My screen has gone completely black but the power light is still on (green). Refer to the monitor's documentation for instructions on how to activate the Auto-Adjust feature. If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue". Within the warranty period, any AOC displays with manufacturing defects or faulty components will be repaired or replaced at no additional charge. To see if the computer is operating properly, press the CAPS LOCK key on the keyboard repeatedly while checking the CAPS LOCK light. Restart the system. Windows NT doesn’t require a monitor driver. Make sure that the signal cable is properly connected to the monitor and is securely inserted into the video card in the back of the computer. During which, EPI will replace defective monitors with an “EASE” monitor as stated in the warranty policy TOC found on this website. Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. (It’s normal for some of the pins to be missing). My monitor goes into sleep mode while I’m using it.

Click "Start " and "Control Panel". Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support. Select the "xxx.inf" file and click the “Open” button.

If none of these suggestions help, please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.

Make sure that none of the pins on the signal cable are bent or broken.

If the light is not turning ON & OFF, the computer is non-functional. Why is my screen image not centered or sized properly? Select the 'Settings' tab then click on the 'Advanced' button. Click on 'Properties' button. My screen has gone completely black but the power light is still on (green). How can I obtain parts for my out of warranty monitor? You need to plug the monitor's video cable directly to the video card connector on the back of your computer to obtain the best picture quality from the monitor. Select your monitor model and click on the 'Next' button. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. Also check the monitor's video cable and make sure none of the pins are bent. - If the 'Properties' button is active. These problems are caused by using an extension video cable or switch box. Adjust RGB color or select desired color temperature. Select the 'Settings' tab then click on 'Advanced...'. The monitor can be used as is.

Software enables the user to set a low power configuration of the monitor when the PC is in screen saving, PC off, and user absence. your local AOC Customer Service Hotline: Join us to talk about the RTX 3080 & Intel Tiger Lake on the Tom's Hardware Show! What does it mean? Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support. You can find this on a small white sticker label on the back of the monitor.

Select the “Settings” tab under the “Display Properties” window. GAMING MONITOR.

The solution works for many monitors but this note focus on AOC I1659FWUX. Select the 'Settings' tab then click on 'Advanced...'. Why is the Plug & Play function of my monitor not working? My monitor goes into sleep mode while I’m using it. Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support. Why do I see horizontal & vertical disturbances or waving on the screen? LOCAL DISTRIBUTORS. If this does not work, please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support. Please stop installation. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:\Driver (CD-ROM Drive). Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support.

- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message, please click on the 'Continue Anyway' button. Please contact the video card vendor for further help on configuring the video card. I will choose the driver to install' radio button.

Also make sure that all the pins of the monitor's video cable are in good condition. Monitor power-light indicator flashes from green to orange constantly and there is nothing on the display. Click on 'Finish' button then the 'Close' button.

Try to change to a different resolution or refresh rate or try adjusting the brightness or contrast, if this doesn’t help, this indicates an internal problem with the monitor.

How would I know what refresh rate my computer is set to? Select the 'Monitor' button, then click on 'Change...' button. I used a third party software that has the same functionality. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. All of our latest monitor and LCD drivers are available for download from our web site. For all Windows Operating systems: Go to START button, click on SETTINGS, click on Control Panel. Check the pin connector of your monitor video cable, verify that there are no damaged or bent pins, if everything looks fine; then this would indicate a failure inside the monitor. Select your monitor model and click on the 'Next' button. The following AOC manuals are currently available for download. Picture Is Fuzzy & Has Ghosting Shadowing Problem Adjust the Contrast and Brightness Controls.

With a DP splitter & some HDMI adapters for the monitors, can I adjust the monitors to extend & not duplicate? Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and then click the "Browse my computer for driver software" button.

Click on 'Finish' button then the 'Close' button. Check with your computer manufacturer. How can I tell what type of video card I have? I’m using a MAC computer. Click the “Monitor” tab and then click the “Properties” button. Copy to the folder where you keep your programs, Run it (There is no UI, it will be appear in Toolbar), Press right click on icon where you can set brightness level and on which monitor should apply. Right click and click All apps at the bottom-right of the screen. Select your monitor model and click on the 'Next' button. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “and then click the "Browse my computer for driver software" button. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence. Press the Start button and highlight the “Settings” option.Select the “Control Panel” folder. i-Menu on mine is only an optional configuration method. Why is the power light on my monitor not coming on?

If so, what settings do I use on the adapter? Set the “View by” to “Large icons” or “Small icons”. Check the monitor's video cable and make sure it is snugly connected to the computer. What is the Pixel Policy AOC is offering? Why does white not look white in my picture? Please visit www.aoc-europe.com and refer to our support page for more information how to contact our technical support. Select the “Settings” tab under the “Display Properties” window. Click on the “Change display settings” button. Mercury (Hg) is poisonous, producing toxic environmental waste.

My AOC Monitor has a full set of 5 screen configuration buttons along the bottom edge which brings up an OSD - - so no software required. Adjust RGB color or select desired color temperature.

Brushed surface textures provide a luxury look and feel. AOC X THE CHIEFS. Before downloading a driver, please make sure you read and understand the accompanying instructions. You can find this on a small white sticker label on the back of the monitor. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on 'Next' and then click on 'Have disk...'.

Use the Windows Shut Down screen and activate the AUTO-ADJUST feature of your monitor. This means the computer is sending an incompatible display mode to your monitor. Refer to the monitor's documentation for instructions on how to activate the Auto-Adjust feature.

What is the reason of this? This means the computer is sending an incompatible display mode to your monitor. What is the reason of this? Why does the display on my monitor appear to flicker, bounce or wave?

Unfortunately our monitor doesn’t have any external control to adjust the focus of the monitor. Windows do not allow change brightness. Move electrical devices that may cause electrical interference as far away from the monitor as possible. Select the 'Monitor' button, then click on 'Change...' button. Please contact the pc or video card manufacturer for further help on driver configurations of your video card. What is the reason of this? How can I minimize the flicker on my screen? You must log in or register to reply here. We are working every day to make sure our community is one of the best. OFFICE MONITOR. The Computer Video Card should be … Why is the display of my monitor blurred or unfocused? Envision Peripherals Inc. warrants its monitors to be free from defects in material and workmanship for a period of 3 years, 4 years for AGON branded monitors. For more information, please refer to the User Manual under the 'Pixel Policy' section. The AOC E970SWN display is an eco-friendly monitor offering Ultra Low Power Consumption that requires 50 percent less energy than competing monitors, as well as an environmentally safe Mercury-free LED backlight.

You should verify this by trying the monitor on a different working system, when you plug the monitor into the computer you should get a display…if the monitor still doesn’t show an image on the different system, this indicates an internal problem with the monitor. For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your own preference. MOST POPULAR MONITOR. Please check the user’s manual for supported display mode or input and configure your computer to those settings. Hold the stand so you will not topple the monitor when you change the monitor's angle. My display is missing one of the primary colors or it is showing tint color (pink, green, blue).What is the reason of this? The power light of my monitor is on and the color is amber, but there is no video or display. Do I need to use an adapter? Why is my screen image not centered or sized properly? In order for the Plug & Play feature of the monitor to work, you need a Plug & Play compatible computer & video card. I bought AOC I1659FWUX. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button. Select 'Monitor' Click on the “Browse” button and navigate to the following directory: X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive). The system will automatically select the maximum refresh rate and corresponding Color Matching Profiles. Click "Personalization" and then "Display Settings". Please visit www.aoc-europe.com and visit our support page for the correct contact details for your country. Adjust H-Position and V-Position or press hot-key (AUTO). What is the reason of this? How can I obtain parts for my out of warranty monitor? Select 'Monitor' - If the 'Properties' button is inactive, it means your monitor is properly configured. Is this normal? AOC offers an EASE replacement policy for a period of 90 days. No. If the "Properties" button is deactivated, it means the configuration for your monitor is completed. • Make sure the AOC Monitor Drivers are installed. You should try to activate the Auto-Adjust feature.

Then if there is still no display, this typically indicates that the monitor is not receiving a video signal from the video card in your computer. Picture Is Fuzzy & Has Adjust the Contrast and Brightness Controls. You can display the Windows Shut Down screen by pressing START & then Shut Down.

Select "Let me pick from a list of device drivers on my computer".