4. The game sound was coming through the headset and was the best game sound I’ve ever heard.

Problem- At first my headset was working fine, i could hear people talk, they could hear me talk, and of course with the a40's i had amazing game audio. Wipe down both ends of the controller cable with a clean dry clothHave you checked all the above?

Not sure if this is the right place to put this but ive asked support and they didnt help me at all, so i'll ask here.

Jobs. Most importantly please check that the red daisy change connector is fully connected to the MixAmp3. Upon arriving home I followed the instruction step by step and my mic would not work. Check to see if microphone is on mute. If using a PC or computer, make sure the MixAmp TR is in PC Mode.

Plug the microphone directly in to the microphone port on your computer3.

Make a call or voice memo and switch the microphone to either side of the headset. Power button should be illuminating Red. Let’s go to step 5Step 5 – Testing Microphone Only1. 5.

(YES/NO). I bought to replace my old Tritton 720+ that the mic wouldn't work on the Xbox one S. Audio works great, chat mic will not work. Here are a few steps you can take to attempt to remedy the issues. Contact |

After that, you can able to see all the disabled device. Mute switch on the headset cable is not enabled  (no orange showing)5. We've produced a number of award winning headsets including the classic A30s, A40s, and the wireless A50. Do you have voice communication back? - If none of the above steps resolve the issue, then please use the ASTRO Command Center to

The most common scenario is a cabling issue. Connect the PC Quick Disconnect Cable (PCQD) to your headset and to the microphone and headset ports on your computer4. (YES/NO)If Yes, the the issue is with your headset.

We hope with the help of the above-given solutions and steps, you can easily fix the Astro A40 mic not working issue on your own. Now, perform steps 3 to 9 on those devices until you see the green bars while talking mic.

(YES/NO)If Yes, then great you are good to go. Game/Voice balance knob on the MixAmp should be in the middle6. Please open a case with the Astro Gaming Customer Relations Team with this information and please provide your updated shipping address so we can take care of any warranty repair and/or replacementsIf No, then the issue is either the headset or microphone. Please open a case with the Astro Gaming Customer Relations Team with this information and please provide your updated shipping address so we can take care of any warranty repair and/or replacementsYou do not need to complete anymore troubleshooting steps.If No, opps sorry let’s move on to Step 3Step 3 – Connections and Cables Status Check1.

The most common scenario is a cabling issue. I understand you are experiencing issues with your A40 TR System. But my microphone would not pick up. Save the audio file to your desktop or other location on your hard drive6. If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode. Please open a case with the Astro Gaming Customer Relations Team with this information and please provide your updated shipping address so we can take care of any warranty repair and/or replacementsIf No, the iussue is with your microphone.

Company | Xbox live personal voice settings are on “play through headset”7.

If No, let’s move on to Step 4 Step 4 – Troubleshooting with no MixAmp present1. - Test the microphone by directly plugging the headset into any Smartphone. Voice communication issues can be caused by many different scenarios. If using a gaming console (PS4/Xbox One) make sure the MixAmp TR is in Console Mode. If No, let’s move on to Step 2Step 2 –Testing Controller CableDo you have to manipulate/massage/move your controller cable around to get voice to work?If Yes, then the issue is with your controller cable. Astro A40 Mic Not Working Headset- Astro A40 2014 version w/mix amp. 3. Power button should be illuminating Red. Let 'em know you mean business with our travel bags and brand new Apparel Collection. You will now be able to use the microphone from your A40 or A30 Headset on your Xbox One and the mixer will work as intended allowing you to mix between game audio and voice audio with ease. Here are a few steps you can take to attempt to remedy the issues. Astro Gaming is working closely with Microsoft to update its headsets, mixamps, and base stations to allow for compatibility with Xbox Series X later this year.

The below troubleshooting steps will help identify the source of the voice communication issues.Step 1 – Daisy Chain ConnectorIf you are using a daisy chain connector on your MixAmp please disconnect it and test out your voice communication again.Did removing your Daisy Chain resolve this? Don't forget, with any ASTRO purchase you have access to our unparalleled customer service, where help is only a click away. If it is on mute then unmute it by clicking the mute button on the amp or by looking through settings in-game or in the XBox to see if a setting there is muting voice chat. Get rid of your old headphones, hear the difference, and feel the power of ASTRO Audio. Record your voice againDo you hear your recording during playback? ASTRO Gaming's mission is to produce the world's finest gaming equipment. If it is not muted, check adapter to be sure that it is plugged in fully to both the headset and the mixamp and that it is free of debris.

I am almost positive it's the mixamp. Ensure your microphone is fully inserted on your headset. Disconnect your microphone from your headset2. Each of our headsets can be paired with our 2013 MixAmp Pro, giving you Dolby 7.1 Surround Sound, four EQ modes, and the ability to adjust your game-to-voice balance. *Please note that the MixAmp is not included. I understand you are experiencing issues with your A40 TR System.

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Please open a case with the Astro Gaming Customer Relations Team with this information and please provide your updated shipping address so we can take care of any warranty repair and/or replacements, Privacy Policy | So whether you're a seasoned professional, avid gamer, or just beginning, ASTRO Gaming has you covered. All current ASTRO Gaming products designed for Xbox will offer continuous compatibility on Xbox: Series X. After that, you can able to see all the disabled device. Terms & Conditions | The one provided does not mute and is incompatible with the a40 mix amp on ps4 I know this because even when muted feedback from my mic still comes in and the MixAmp itself does not turn red.

Open up the audio file and playback your voiceDo you hear your recording during playback? - Test the A40 TR System on a computer by referring to the included setup guide. Xbox live personal voice settings are on “play through headset” 7. Yet magicaly when I bought the 30 dollar og in-line cable it worked perfectly. If it is on mute then unmute it by clicking the mute button on the amp or by looking through settings in-game or in the XBox to see if a setting there is muting voice chat. We are always working to push the limits and evolve as our industry grows.

If not, then tap on it, so it is checked. That’s all that’s to it! This setup does not record your own voice, you will need a separate microphone connected to your computer for your own commentary. System: I purchased the astro a40 refurb back in 2014, my older pair of Astros died because my headset to mixamp cable broke off and for that current model of headset the cable was irreplacable. Voice communication issues can be caused by many different scenarios. Concluding Remarks. Im not exactly sure what the cause of the problem was or even when exactly it started, as I infrequently talked or used my mic over xbox 1. We hope with the help of the above-given solutions and steps, you can easily fix the Astro A40 mic not working issue on your own.

01) Connect the Astro Mixamp’s USB power and optical audio to the Xbox One. 3) On the Xbox One Stereo Headset Adapter, hold down the plus button until the voice audio no longer increases.

This works in most cases, where the issue is originated due to a system corruption. Luckily, it’s quite easy to fix… 4 Fixes for Astro A40 Mic Not Working. Now, perform steps 3 to 9 on those devices until you see the green bars while talking mic. Mute switch on the headset cable is not enabled (no orange showing) 5. Yesterday I went out and purchased the Astro A40 TR headset with the updated mixamp. If you run into the Astro A40 mic not working problem, don’t panic – many users have reported the same. Gaming is more than just fun, it's a lifestyle. Make sure that all of the connections and cables are securely in place. If not, then tap on it, so it is checked. Game/Voice balance knob on the MixAmp should be in the middle 6. 2. You will need to use a desktop or laptop to further troubleshoot2.

Here is what I did to trouble shoot:-Tried new optical cable, audio still good but no mic If it is not muted, check adapter to be sure that it is plugged in fully to both the headset and the mixamp and that it is free of debris.

If using a PC or computer, make sure the MixAmp TR is in PC Mode. Just bought a "like new" astro A40 + mixamp off ebay. (YES/NO)If Yes, then great you are good to go. Ensure your microphone is fully inserted on your headset.4.

Utilize the sound recorder application that comes with the Windows OS.

(YES/NO)If Yes. Check to see if microphone is on mute. The below troubleshooting steps will help identify the source of the voice communication issues.

All the screenshots below are from Windows 10, but the fixes work in Windows 8.1 & 7 as well.. You may not have to try them all.

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*Please note: A40 TR Mod Kits are only compatible with A40 TR Headsets and not any other headsets. Fix: Astro A40 Mic not working If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Disconnect all the cables from your headset and MixAmp3.